Monday, 24 March 2014

1273532, Deepinder Kaur, F1, Q19 -Comment on Profitable growth i.e. expanding product range, developing innovative products and expanding distribution channels

INTRODUCTION
After more than a decade, the life insurance industry has shown comparatively better penetration and growth in India, which is evident from the increased numbers of private (foreign and domestic) players, increased reach and awareness of the end customers, growth in insurance premiums, innovation in product offerings, and enhanced role of regulatory framework.

DISCUSSION
For the life insurance industry, the period after liberalization can be termed as the phase I, which witnessed an introduction of insurance products and rapid growth of 24.2% of CAGR in annualized premium equivalent. During this first phase of development, insurance industry had been dependent on regular capital investments from its promoters, focused entirely on profitability, and basic automation was done. In the next four to five years, i.e., phase II, witnessed players focusing on expansion of product range, introduction of innovative products, and development of a strong distribution channel. So, during this second phase, the industry grew at a CAGR of 25.9% with focus of the insurers shifted to profitable growth, which led to more rational product pricing based on more conservative assumptions and the use of better technology (CRM and ERP) ensured efficiency.
The Indian insurance market is poised for strong growth in the long run. It stands at the threshold of moving towards a stable position, delivering “stable profitable growth.”
Significant latent market - The insurance market has a considerable amount of latent potential, given the fact that the Indian economy is expected to do well in the coming decades leading to increase in per capita incomes and awareness.
Channelizing industry focus - In meeting the significant potential, the industry has an increased role and responsibility. Three areas of focus could be — a) product innovation matching the risk profile of the policy holders b) re engineering the distribution and more significantly c) making sales and marketing more responsible and answerable.
Distribution - Distribution channels evolved in response to market dynamics and changing consumer preferences. The alignment of economic incentives with distribution dynamics should be driven by market forces rather than regulatory intervention.
Regulation - The industry should be given time to adjust to regulatory changes in a phased manner aligned with a regulatory impact assessment. Regulations need to drive transparency and simplification of products and services.
CONCLUSION
 The market today is primarily dependent on push, tax incentives and mandatory buying for sales. There is very little customer pull, which will come from growing financial awareness and increasing savings and disposable income.
In the long run the insurance industry is still poised for a strong growth as the domestic economy is expected to grow steadily. This will lead to rise in per ca pita and disposable income, while savings are expected to be stable. The stakeholders should eventually work toward maintaining a favorable environment for stable growth, increasing the penetration of insurance to rural and under penetrated areas and increasing the contribution to the economy.


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